Terms of Purchase

General Provisions

These Terms of Purchase are applicable to all online transaction behaviors of users purchasing goods on the mudwtr.it.com e-commerce platform. This clause clarifies the transaction rights, obligations and performance specifications between users and the platform. All behaviors of users submitting orders and completing payment on the platform shall be deemed as voluntary recognition and compliance with all contents of these Terms of Purchase, and all transaction behaviors are constrained by this clause.

Order Generation & Validity

After users select products, confirm receiving information, submit orders and complete payment on mudwtr.it.com, the platform electronic order will take effect and form a standardized and binding online transaction agreement. After receiving user payment, the platform will complete order review and shipment performance within the specified time limit. Users shall guarantee the authenticity, accuracy and validity of order information to ensure normal logistics delivery and goods signing.

Product & Price Specification

All product information, specification parameters, ingredient descriptions, functional introductions, real-time prices and preferential activity rules displayed on mudwtr.it.com are subject to the latest content on the platform page. The platform will update product inventory, price adjustments and preferential policies in real time to ensure the authenticity and effectiveness of displayed information. All commodity prices include corresponding product costs and service costs, and the platform implements a full-site free shipping policy with no additional logistics fees.

Order Modification & Cancellation Rules

Before the order is shipped, users can independently apply for order cancellation or modify order information such as receiving address and product specifications. After the order is shipped, the order cannot be cancelled directly. Users can apply for return and refund in accordance with the platform refund policy after signing for the goods. The platform has the right to verify and cancel abnormal orders, malicious brush orders and non-compliant transaction orders to maintain normal platform transaction order.

Transaction Compliance Specifications

Users shall abide by compliant transaction norms when using the platform for shopping, and shall not use platform loopholes or improper means to place orders maliciously, capture preferential benefits or disrupt the platform’s normal transaction order. Users are prohibited from conducting illegal and non-compliant transaction behaviors on the platform. For any user violation, the platform has the right to terminate the transaction, cancel the order and reserve the right to pursue corresponding responsibilities.

Transaction Dispute Handling

In case of order disputes and transaction differences during the transaction process, both parties shall first communicate and solve them through the platform customer service channel. If the negotiation fails, the dispute shall be handled in accordance with the platform’s public rules and industry standardized norms to protect the legitimate rights and interests of both transaction parties.

 

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